Pines Aesthetics Center, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data. By accessing our website or using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect personal and non-personal information in the following categories:

1.1 Personal Information You Provide

• Full name
• Email address
• Phone number
• Date of birth
• Appointment details and service history
• Treatment-related photographs (provided with your consent)
• Messages submitted via website forms, email, or SMS
• Any information voluntarily shared during scheduling, consultation, or treatment

1.2 Automatically Collected Information

When accessing our website, we may automatically collect:

• IP address and approximate location
• Device type, operating system, browser type
• Pages visited and time spent on the site
• Referring website or search terms
• Cookies and tracking data for analytics and functionality

1.3 Sensitive Information

If you voluntarily provide medical or health-related information, we treat it confidentially and limit access to authorized personnel only.
We do not request or store protected health information (PHI) unless you knowingly provide it during intake or consultation.

2. How We Use Your Information

Your information may be used for:

• Scheduling, confirming, and managing appointments
• Providing treatments and personalized care plans
• Communicating regarding services, follow-ups, and reminders
• Processing payments and maintaining financial records
• Sending updates, promotions, or marketing communications (opt-in only)
• Improving website functionality, performance, and user experience
• Ensuring compliance with legal and regulatory requirements
• Preventing fraudulent or unauthorized activities

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information only when necessary and as outlined below:

3.1 Service Providers

We may disclose information to trusted third parties who assist with:

• Appointment booking systems
• Payment processing
• Email and SMS communication
• Website hosting, analytics, and security

These providers are required to maintain confidentiality and use the data solely for their contracted services.

3.2 Legal Compliance

We may disclose information if required by law, such as:

• Responding to subpoenas or legal processes
• Complying with state or federal regulations
• Protecting the rights, safety, or property of Pines Aesthetics Center, LLC or its clients

3.3 Business Transactions

In the event of a merger, acquisition, sale, or restructuring, your information may be transferred as part of the business assets.

4. Cookies & Tracking Technologies

Our website may use cookies, analytics, pixels, and similar tools to:

• Monitor website performance
• Improve user experience
• Track marketing effectiveness
• Personalize content

You may adjust your browser settings to block cookies; however, some features may not function properly.

5. Data Security

We implement reasonable and industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.
While we take these precautions, no online transmission or storage system can be guaranteed 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain accurate business and financial records
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Treatment-related photos are stored securely and only with your written or documented consent.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion where legally permissible
• Withdraw consent for marketing communications
• Request limitations on certain types of processing

To exercise your rights, please contact us using the information below.

8. Children’s Privacy

Our services are intended for individuals 21 years and older.
We do not knowingly collect information from minors. If we become aware that a minor’s data has been collected, we will delete it immediately.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices, content, or policies of those third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our practices
• Legal requirements
• Website or service updates

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site constitutes acceptance of these changes.

11. Contact Us

If you have any questions, concerns, or privacy-related requests, please contact us:

• Pines Aesthetics Center, LLC
  15753 Pines Blvd
  Pembroke Pines, FL 33027
• Email: info@pinesaesthetics.com
• Phone: 954-347-8807